Shipping policy

At Novexaria, we are committed to providing a clear and transparent shipping experience. Below you will find detailed information regarding our shipping practices.

Shipping Locations

This shipping policy applies to orders shipped within United States.

Delivery Times

Order cutoff time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Orders placed after this time will be processed the next business day.

Handling time: 1–2 business days.
Transit time: 3–7 business days.
Estimated delivery time: 4–9 business days.

Carrier Services

We ship orders using trusted carriers such as USPS, UPS, and FedEx, depending on the destination.

Shipping Costs

Free shipping: Available on all orders within United States, with no minimum purchase required.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team so we can assist you promptly.

Tracking Your Order

Once your order has been shipped, you will receive an email confirmation with a tracking number. You can also check in our Track Your Order page.

Contact Information

Store Name: Novexaria

Company Name: VNMESE LLC
Company Number: L22000049987
Company Address: 5200 Station Way, Sarasota, FL 34233

Email: info@novexaria.com

Phone Number: +1 857 491 8529

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+5).

Saturday and Sunday: Closed.

We aim to respond to all inquiries within 24 hours.